At Artisiana Ltd, we are committed to protecting the privacy and security of your personal information. This privacy statement explains how we collect, use, and safeguard your data in accordance with the General Data Protection Regulation (GDPR).
1. Information We Collect:
We may collect personal information from you when you interact with our website, make a purchase, sign up for our newsletter, or contact us for support. This information may include your name, email address, postal address, phone number, payment details, and any other information you provide to us voluntarily.
2. How We Use Your Information:
We use the information we collect to process your orders, communicate with you about your purchases, send you marketing communications (if you have opted in), respond to your inquiries, and improve our products and services. We may also use your information to comply with legal obligations or protect our rights and interests.
3. Legal Basis for Processing:
We will only process your personal information if we have a legal basis to do so. This may include the necessity of processing for the performance of a contract, compliance with a legal obligation, your consent, or our legitimate interests.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law.
5. Data Sharing and Disclosure:
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. We may also disclose your information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.
6. Your Rights
You have certain rights regarding your personal information under the GDPR, including the right to access, correct, or delete your data, as well as the right to object to or restrict certain types of processing. You also have the right to withdraw your consent at any time (where applicable) and to lodge a complaint with a supervisory authority.
7. Cookies:
Our website may use cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookies through your browser settings and opt out of certain types of tracking by adjusting your preferences.
8. Children's Privacy:
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
9. Updates to this Privacy Statement:
We may update this privacy statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated statement on our website or contacting you directly.
10. Contact Us
If you have any questions or concerns about our privacy practices or this privacy statement, please contact us at artisianltd@gmail.com.
By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this privacy statement.
This privacy statement was last updated on 16/05/2024.
